Terms of service

Parly is a collaborative inbox that sits on a mailbox your team already uses, operated by Deuces Media B.V. It gives you individual logins, assignment, notes, status, an audit trail, restricted send, and the option to answer email from Slack or Microsoft Teams.

We improve Parly continuously, so features may change. We will tell you before anything material changes.

Everyone on your team signs in with their own login, not a shared password. Keep your credentials safe. You are responsible for the activity in your workspace and for the people you invite to it.

Do not use Parly to break the law, to send mail you are not authorised to send, or to abuse, harass, or harm anyone. Restricted send helps keep replies on an allowlist, but you remain responsible for the content your team sends.

You control the mailbox content you connect, and you are responsible for having a lawful basis to process the email of the people you correspond with. We act as your processor for that content; see the Privacy page for the detail.

We work to keep Parly available and to fix issues quickly. Support is by chat and email, on business days. There is no formal service level agreement.

Parly is €19 per mailbox per month, excluding VAT, with unlimited teammates. Addresses hosted by Parly on your own domain are priced on request, in writing, before we set them up. Helpdesk mode is an add-on of €20 per month for each mailbox it is switched on for, charged from the day it is switched on for the rest of that month. The knowledge base is a further add-on of €30 per month for each helpdesk mailbox it is switched on for, charged the same way. AI assist is included while it is in preview; if we start charging for AI usage, it will be a separate line for every plan, announced in advance. Your first month is free. We will always give you clear notice before any change to what you pay, and we will never start a paid plan without telling you first.

To the extent the law allows, Parly is provided as is, we limit our liability, and we are not liable for indirect or consequential loss. Nothing here limits liability that cannot be limited by law.

You can stop using Parly at any time and ask us to delete your workspace. We can suspend an account that abuses the service. On closure you can export your data and we delete it within a reasonable window.

These terms are governed by the law of the Netherlands, and any dispute goes to the competent courts of the Netherlands.