Pricing
One price per mailbox. Bring the whole team.
Help desks charge per agent and punish you for adding people. Parly charges per mailbox and lets in as many teammates as you like. Every plan includes Slack two-way, the developer API and MCP, the website chat widget, and AI assist. No tiers to decode, no seats to ration.
Two ways to run it
Flat per mailbox, unlimited people.
Bring your own mailbox
€19 / mailbox / month
First month free
Connect the support@ or info@ inbox you already have over IMAP/SMTP. No DNS changes, no migration. Run it as a real shared inbox with roles, assignment and an audit trail.
- Unlimited teammates
- Reply from Slack, two-way
- Developer API and MCP
- Website chat widget
- AI assist included
Controlled relay
€49 first mailbox, then €19 each
First month free
Let your customers and a partner work things out through you. Each side gets its own managed mailbox on your account, every reply goes out on your brand, and you stay in control of the whole conversation. No more forwarding threads by hand.
- Everything in Bring your own mailbox
- A dedicated mailbox per customer
- Replies only reach approved recipients
- You stay the face of every conversation
- Unlimited teammates
AI assist (Claude drafts, summaries and tag suggestions) is included while it is in preview. When we start metering it, it will be its own line and we will tell you before anything changes.
What you won't find
Per-seat pricing.
The tools in this category charge €15 to €50 per agent and make you think twice before giving a colleague access. Parly does the opposite. If ten people touch your inbox, all ten should be able to sign in. The price is the mailbox, not the headcount.
Start with the mailbox you already have.
Create your workspace and you are in. Connect an existing inbox in minutes, add your team, and reply from wherever you work.